tag:synapsmedia.instatus.com,2005:/history Synaps Media Status - Incident history 2026-10-01T09:28:31.888+00:00 Synaps Media tag:synapsmedia.instatus.com,2005:Incident/cmupc0hbw000z0wpd59kt4cka 2026-10-01T09:28:31.888+00:00 2026-10-01T13:41:53.907+00:00 Partial failures on Image uploads Type: Incident

Duration: 4 hours and 13 minutes

Affected Components: Customer Sites

Oct 1, 13:41:53 GMT+0
Resolved - Issue is solved..

Oct 1, 09:28:31 GMT+0
Investigating - Some Ghost publishers are having issues with uploading images on Ghost Admin. It's related to our storage provider. They are already working on a fix..

]]> tag:synapsmedia.instatus.com,2005:Incident/cmupg2z1k015x1nllw0250p37 2026-10-01T07:17:00.000+00:00 2026-10-01T13:42:44.355+00:00 Datacenter local network issues affecting our backup service Type: Incident

Duration: 6 hours and 26 minutes

Affected Components: Synaps Media Backup Service

Oct 1, 13:42:44 GMT+0
Resolved - Issue is solved..

Oct 1, 07:17:00 GMT+0
Identified - Our server infrastructure provider Hetzner is having an issue with their local network solution. This affects our Backup system. Currently automated and manual backups for the sites are failing to taken. We observe the situation..

]]> tag:synapsmedia.instatus.com,2005:Incident/cmpl7bc000d6mp2n0w4ybz9si 2026-05-25T12:18:00.000+00:00 2026-05-25T13:41:30.413+00:00 E-mail service outage Type: Incident

Duration: 1 hour and 24 minutes

Affected Components: Mailgun Delivery, Mailgun API

May 25, 13:41:30 GMT+0
Resolved - This incident has been resolved..

May 25, 13:41:29 GMT+0
Investigating - We are currently investigating this incident..

May 25, 13:05:39 GMT+0
Resolved - This incident has been resolved..

May 25, 13:01:33 GMT+0
Monitoring - A fix is implemented by Mailgun and we are currently monitoring the result..

May 25, 12:18:00 GMT+0
Investigating - Our e-mail provider Mailgun is having a service outage now. This affects all Ghost newsletters, transactional emails, service emails. We observe the situation. <https://status.mailgun.com/incidents/xdlnv85rl42x>.

]]> tag:synapsmedia.instatus.com,2005:Incident/cmm7seyg60ndf868bm6ffn3gp 2026-03-01T08:00:00.000+00:00 2026-03-02T11:34:12.486+00:00 CDN cache drop delay Type: Incident

Duration: 1 day, 3 hours and 34 minutes

Affected Components: Bunny.net → CDN

Mar 2, 11:34:12 GMT+0
Resolved - This incident has been resolved..

Mar 1, 08:00:00 GMT+0
Monitoring - We are currently investigating an incident that CDN cache drop delays up to 1 hour. This can cause to see changes on your site with a delay. We are in contact with CDN provider and waiting for a solution to this..

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